Ratings & Reviews
Recent Reviews
Google
"Louise Todd Property Management, I have to say provide outstanding professional services. My personal situation was clearly understood by Louise and she walked me through every step of my new rental experience. Very clear and concise and always available to answer any questions that I had...."
Google
"Louise goes above and beyond to ensure that she is available to assist with anything needed. As a tenant I know that she personally cares"
Written Statement of Services
We don't have Louise Todd's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:
- Management fees — the annual or monthly charge and what it includes
- Services provided — common area maintenance, insurance, building repairs
- Emergency and complaints procedures — response times and how to escalate
- Financial arrangements — how funds are held, invoicing, and reserve funds
- Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by Louise Todd, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.
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No tribunal cases since 2021.
Company Info
Companies House →
Status
Active
Incorporated
2022-08-01
Company No.
SC739947
Accounts
Up to date
Directors
1
Avg. Tenure
3.4 yrs
FAQ
Has Louise Todd had any tribunal cases?
No, Louise Todd has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Louise Todd?
First, raise your complaint directly with Louise Todd using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.