How much does On Tranquil Shores charge?

Fee information for On Tranquil Shores varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

On Tranquil Shores Reviews & Complaints

Q: Has On Tranquil Shores had any tribunal cases?

No, On Tranquil Shores has no tribunal cases on record with the Housing & Property Chamber.

On Tranquil Shores

Registered as On Tranquil Shores Ltd · Updated 25 May 2026

Commercial Local reach

Properties

0/None

Cases / upheld

At a glance

At a Glance

On Tranquil Shores has been operating since 2021, managing approximately 19 properties. Portfolio is too small for a meaningful tribunal risk comparison.

Written Statement of Services

We don't have On Tranquil Shores's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by On Tranquil Shores, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Portfolio Profile

Buildings managed

19.0

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 19.0 units.

Based on 1 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with On Tranquil Shores Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →

Status Active

Incorporated 2021-12-10

Company No. SC717340

Accounts Up to date

Directors 3

Avg. Tenure 4.4 yrs

FAQ

Has On Tranquil Shores had any tribunal cases?

No, On Tranquil Shores has had no tribunal cases since 2021 according to our records.

How do I make a complaint about On Tranquil Shores?

First, raise your complaint directly with On Tranquil Shores using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from On Tranquil Shores?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.