Ratings & Reviews

4.8★ weighted average calculated from 10 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"We used GAP estate agent to sell our property. All the staff were friendly and excellent in their communication with us. Every query or matter was dealt with promptly. A special thanks to Laura and Jan who we mainly dealt with. Laura certainly went that extra mile to help wherever she could...."
Reviewer 2024-05-31
Google 5.0★
"Euan and Laura were a pleasure to deal with. The photographs that Euan took of the property were very professional and really helped to promote the house. The whole experience was seamless from start to finish and they managed to secure a buyer within 4 weeks of the house being on the market...."
David McKie 2024-04-16
Google 5.0★
"Very professional and efficient service. Affordable and good value for money in comparison to some others. Would happily recommend."
ian dalgarno 2024-04-14
Google Reviews
4.8★ (10)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Galloway and Ayrshire Properties's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Galloway and Ayrshire Properties, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Galloway and Ayrshire Properties manages approximately 28 properties across 1 area of Scotland.

Dumfries & Galloway 28 properties · 15% market share
Compare factors in Dumfries & Galloway →
Based on 28 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Galloway and Ayrshire Properties Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2006-02-02
Company No. SC296516
Accounts Up to date
Directors 2
Avg. Tenure 4.5 yrs

FAQ

Has Galloway and Ayrshire Properties had any tribunal cases?
No, Galloway and Ayrshire Properties has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Galloway and Ayrshire Properties?
First, raise your complaint directly with Galloway and Ayrshire Properties using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Galloway and Ayrshire Properties?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.