Ratings & Reviews
Recent Reviews
Google
"Outstanding, quick service, but also quality was excellent highly recommend"
Google
"As a tenant of Pure Property Management i am very pleased with their service. In the few cases of needing their help they have been responsive and communicative meaning things are resolved quickly and I am kept informed. Most recently Sebastian Carrasco was superb in helping resolve an issue..."
Google
"I am very pleased with the excellent service provided by Pure Property Management. They made the process of securing accommodation smooth, professional, and stress-free. The team is reliable, responsive, and genuinely committed to helping clients find the right place. I truly appreciate their..."
Written Statement of Services
We don't have Prem Apart Edinburgh's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:
- Management fees — the annual or monthly charge and what it includes
- Services provided — common area maintenance, insurance, building repairs
- Emergency and complaints procedures — response times and how to escalate
- Financial arrangements — how funds are held, invoicing, and reserve funds
- Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by Prem Apart Edinburgh, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.
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No tribunal cases since 2021.
Company Info
Companies House →
Status
Active
Incorporated
2022-03-08
Company No.
SC725534
Accounts
Up to date
Directors
3
Avg. Tenure
2.9 yrs
FAQ
Has Prem Apart Edinburgh had any tribunal cases?
No, Prem Apart Edinburgh has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Prem Apart Edinburgh?
First, raise your complaint directly with Prem Apart Edinburgh using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.