Ratings & Reviews

1.0★ weighted average calculated from 1 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"Log ticket after ticket with no response dont fix anything."
Finn 2024-05-16
Google Reviews
1.0★ (1)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have MXM Property Solutions's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by MXM Property Solutions, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

MXM Property Solutions manages approximately 200 properties across 1 area of Scotland.

Glasgow 200 properties
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Based on 200 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

View cases →
Since 2021
1
Cases
—
Upheld
—
Rate/10k
0
PFEOs
Enforcement
£0
Paid
Compensation
Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
FTS/HPC/PF/22/3792 2022-10-17
Rejected - Procedural
The Tribunal rejected the homeowner's application because the homeowner failed to provide the necessary information and documentation as required by the rules and the 2011 Act.
"The Legal Member therefore determines that the application cannot be accepted."
View on HPC →

Thinking of switching from MXM Property Solutions Limited? Read our step-by-step guide to changing property factors in Scotland.

Had problems with MXM Property Solutions Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2008-02-08
Company No. SC337460
Accounts Overdue
Directors 1
Avg. Tenure 17.9 yrs

FAQ

Has MXM Property Solutions had any tribunal cases?
Yes, MXM Property Solutions has had 1 tribunal case since 2021, with 0% of complaints upheld.
How do I make a complaint about MXM Property Solutions?
First, raise your complaint directly with MXM Property Solutions using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from MXM Property Solutions?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.