Ratings & Reviews

4.6★ weighted average calculated from 238 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Outstanding, quick service, but also quality was excellent highly recommend"
Gary Jenner 2025-11-27
Google 5.0★
"As a tenant of Pure Property Management i am very pleased with their service. In the few cases of needing their help they have been responsive and communicative meaning things are resolved quickly and I am kept informed. Most recently Sebastian Carrasco was superb in helping resolve an issue..."
Chris Paterson 2025-11-03
Google 5.0★
"Living in the Netherlands, I always had issues with landlords and renting agencies. When moving to Edinburgh, I was concerned that this situation would be similar. Pro-op set the standards very high to me. They have set a Whatsapp group since the beginning where I could ask any questions or..."
Alan Mehero 2025-10-15

Written Statement of Services

We don't have RentirPro limited's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by RentirPro limited, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

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Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status Active
Incorporated 2019-03-22
Company No. SC625239
Accounts Up to date
Directors 1
Avg. Tenure 6.8 yrs

FAQ

Has RentirPro limited had any tribunal cases?
No, RentirPro limited has had no tribunal cases since 2021 according to our records.
How do I make a complaint about RentirPro limited?
First, raise your complaint directly with RentirPro limited using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.