Ratings & Reviews
Recent Reviews
Google
"Courteous and professional to deal with"
Google
"Amazing first class services"
Written Statement of Services
We don't have KAI's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:
- Management fees — the annual or monthly charge and what it includes
- Services provided — common area maintenance, insurance, building repairs
- Emergency and complaints procedures — response times and how to escalate
- Financial arrangements — how funds are held, invoicing, and reserve funds
- Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by KAI, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.
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Get free quotes →Tribunal Record
No tribunal cases since 2021.
Company Info
Companies House →
Status
Dissolved
Incorporated
2020-07-29
Company No.
SC669188
Accounts
Up to date
Directors
1
Avg. Tenure
5.5 yrs
FAQ
Has KAI had any tribunal cases?
No, KAI has had no tribunal cases since 2021 according to our records.
How do I make a complaint about KAI?
First, raise your complaint directly with KAI using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.