Ratings & Reviews

5.0★ weighted average calculated from 20 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Hello, property manager Sunny does his job very well, I would even say excellently. He always responds promptly and resolves any issues immediately. I am fortunate to have such a manager."
Александр Самойленко 2025-12-29
Google 5.0★
"I first came across TCF Property Management Ltd back in 2023 when I was looking for a rental place, and that’s when I had a conversation with Mr. Sunny, who heads the company. From that very first interaction, I was genuinely impressed. What immediately stood out to me was how TCF puts people..."
Ankit K 2025-12-15
Google 5.0★
"Sunny is the best property manager in Glasgow bar none. An Absolute pleasure to deal with, knowledgeable on property matters and legal updates and also brilliant with tenants. If you want your property in safe hands whilst you get on with your busy life then I can’t recommend Sunny and TCF..."
V 2025-12-14
Google Reviews
5.0★ (20)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Town's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Town, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Town manages approximately 26 properties across 2 areas of Scotland.

Glasgow 16 properties
Paisley & Renfrewshire 10 properties
Compare factors in Glasgow →
Based on 26 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Town Property Management Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2020-02-04
Company No. SC653465
Accounts Up to date
Directors 1
Avg. Tenure 5.9 yrs

FAQ

Has Town had any tribunal cases?
No, Town has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Town?
First, raise your complaint directly with Town using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Town?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.