Written Statement of Services

Emergency Response
within 6 hours of notification
Urgent Response
within 14 calendar days of notification
Routine Response
within 14 calendar days of notification
Enquiry Response
within 10 working days
Complaint Response
as detailed in Schedule 6
Billing Frequency
quarterly or annually
Notice Period
three months
Delegated Authority
the amount stated in your Title Deeds
Code of Conduct 2021

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Tribunal Record

No tribunal cases since 2021.

FAQ

Has Melfort Pier Homeowners Association had any tribunal cases?
No, Melfort Pier Homeowners Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Melfort Pier Homeowners Association?
First, raise your complaint directly with Melfort Pier Homeowners Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.