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Tribunal Record

Since 2021 · Updated 2026-03-05

LYALL BUILDING SOLUTIONS LTD has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100%). Most recent: 2024-03-06.

Tribunal Rating GREEN How is this calculated?
1 Cases
100% Upheld (avg: 69%)
5.0 Rate/10k (avg: 4.7)
1 PFEOs
£2,100 Compensation

Cases Over Time

2021
0
2022
0
2023
0
2024
1
2025
0
2026
0

Outcomes

1 PFEO Complied 100%

Complaint Types

Based on 1 analysed case.

Communication
1
Maintenance
1
Other
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

1 of 1 cases (100%)

Compensation Awarded

£2,100 total

Largest: £2,100 (FTS/HPC/PF/22/3455)

Notable Cases

FTS/HPC/PF/22/3455
PFEO Complied ⚠ PFEO Issued
2024-03-06 · £2,100 compensation

The tribunal found the factor in breach and issued a PFEO ordering the factor to pay compensation for distress to the homeowners, which the factor subsequently complied with.

Communication Maintenance Other
"The Tribunal order the Respondent to pay to the First Applicant the sum of £850 for her time, inconvenience, worry and distress, within 28 days of intimation of the PFEO."
View on HPC →

All Cases

Date Reference Outcome PFEO Comp.
2024-03-06 FTS/HPC/PF/22/3455 | FTS/HPC/PF/22/3750 | FTS/HPC/PF/22/3934 | FTS/HPC/PF/22/3935 PFEO Complied PFEO £2,100 Details

Data from Housing & Property Chamber. Cases initiated since 2021..

Case Details

Click "Details" in the table above to jump to a case.

FTS/HPC/PF/22/3455 | FTS/HPC/PF/22/3750 | FTS/HPC/PF/22/3934 | FTS/HPC/PF/22/3935 2024-03-06
PFEO Complied PFEO Issued £2,100

The tribunal found the factor in breach and issued a PFEO ordering the factor to pay compensation for distress to the homeowners, which the factor subsequently complied with.

Communication Maintenance Other
"The Tribunal order the Respondent to pay to the First Applicant the sum of £850 for her time, inconvenience, worry and distress, within 28 days of intimation of the PFEO."
View full decision on HPC →

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN Zero adverse cases since 2021
GREEN Adjusted rate of 10 or fewer per 10,000 properties
ORANGE Rate between 11–30 per 10,000, OR 2+ PFEO breaches
RED Rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties (insufficient data)

Special Rules

  • Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
  • 2+ PFEO breaches = minimum ORANGE rating regardless of case rate

Read our full methodology →

Data Updates

  • Last updated: 2026-03-05
  • Next update:

We update quarterly. For the latest decisions, search the HPC directly →

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