Melville Property Limited has faced 8 tribunal cases since 2021, with 7 upheld or partially upheld (100%). Most recent: 2022-06-29.
Cases Over Time
Outcomes
Complaint Types
Based on 7 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
7 of 8 cases (88%)
Notable Cases
The tribunal found that the property factor had failed to comply with the previously issued Property Factor Enforcement Order.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
The tribunal found that Melville Property Ltd had breached the PFEO dated August 23, 2022. The PFEO was issued due to previous breaches of the Code of Conduct.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
The Tribunal found the property factor in breach of the Code of Conduct. A PFEO was issued, which the factor failed to comply with.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
The tribunal found multiple breaches of the Code of Conduct and issued a PFEO. The factor failed to comply with the PFEO and was in breach of the order.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
The tribunal previously issued a PFEO, and in this decision found that the factor failed to comply with it, even after an extension of time to comply.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2022-06-29 | FTS/HPC/PF/21/2377 |
PFEO Breached | PFEO | £1,000 | Details |
| 2022-06-29 | FTS/HPC/PF/21/2385 |
PFEO Breached | PFEO | £1,000 | Details |
| 2022-06-29 | FTS/HPC/PF/21/2388 |
PFEO Breached | PFEO | £1,000 | Details |
| 2022-06-29 | FTS/HPC/PF/21/2397 |
PFEO Breached | PFEO | £1,000 | Details |
| 2022-06-29 | FTS/HPC/PF/21/2401 |
PFEO Breached | PFEO | £1,000 | Details |
| 2022-06-29 | FTS/HPC/PF/21/2503 |
PFEO Breached | PFEO | £1,000 | Details |
| 2022-06-29 | FTS/HPC/PF/21/2615 |
PFEO Breached | PFEO | — | Details |
| 2021-12-22 | FTS/HPC/PF/21/2425 |
Rejected - Procedural | — | — | Details |
Data from Housing & Property Chamber. Cases initiated since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/PF/21/2377
2022-06-29
The tribunal found that the property factor had failed to comply with the previously issued Property Factor Enforcement Order.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2385
2022-06-29
The tribunal found that Melville Property Ltd had breached the PFEO dated August 23, 2022. The PFEO was issued due to previous breaches of the Code of Conduct.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2388
2022-06-29
The Tribunal found the property factor in breach of the Code of Conduct. A PFEO was issued, which the factor failed to comply with.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2397
2022-06-29
The tribunal found multiple breaches of the Code of Conduct and issued a PFEO. The factor failed to comply with the PFEO and was in breach of the order.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2401
2022-06-29
The tribunal previously issued a PFEO, and in this decision found that the factor failed to comply with it, even after an extension of time to comply.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2503
2022-06-29
The tribunal issued a PFEO, and the property factor failed to comply with the order. The tribunal found the factor in breach and failed to fulfill their property factor duties.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2615
2022-06-29
The Tribunal found that Melville Property Ltd. failed to comply with the PFEO dated 23 August 2022.
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2425
2021-12-22
The Tribunal rejected the homeowner's application because the homeowner failed to provide required information and documentation.
"The application is rejected on that basis."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-03-05
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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