Melville Property Limited has faced 8 tribunal cases since 2021, with 7 upheld or partially upheld (100%). Most recent: 2022-06-29.

Tribunal Rating RED How is this calculated?
8 Cases
100% Upheld (avg: 69%)
35.0 Rate/10k (avg: 4.7)
7 PFEOs
£6,000 Compensation

Cases Over Time

2021
1
2022
7
2023
0
2024
0
2025
0
2026
0

Outcomes

7 PFEO Breached 88%
1 Rejected - Procedural 12%

Complaint Types

Based on 7 analysed cases.

Communication
7
Financial
7
Maintenance
7
Other
7

Enforcement & Compensation

Enforcement Orders (PFEOs)

7 of 8 cases (88%)

Compensation Awarded

£6,000 total

Largest: £1,000 (FTS/HPC/PF/21/2377)

Notable Cases

FTS/HPC/PF/21/2377
PFEO Breached ⚠ PFEO Issued
2022-06-29 · £1,000 compensation

The tribunal found that the property factor had failed to comply with the previously issued Property Factor Enforcement Order.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2385
PFEO Breached ⚠ PFEO Issued
2022-06-29 · £1,000 compensation

The tribunal found that Melville Property Ltd had breached the PFEO dated August 23, 2022. The PFEO was issued due to previous breaches of the Code of Conduct.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2388
PFEO Breached ⚠ PFEO Issued
2022-06-29 · £1,000 compensation

The Tribunal found the property factor in breach of the Code of Conduct. A PFEO was issued, which the factor failed to comply with.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2397
PFEO Breached ⚠ PFEO Issued
2022-06-29 · £1,000 compensation

The tribunal found multiple breaches of the Code of Conduct and issued a PFEO. The factor failed to comply with the PFEO and was in breach of the order.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2401
PFEO Breached ⚠ PFEO Issued
2022-06-29 · £1,000 compensation

The tribunal previously issued a PFEO, and in this decision found that the factor failed to comply with it, even after an extension of time to comply.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."

All Cases

Date Reference Outcome PFEO Comp.
2022-06-29 FTS/HPC/PF/21/2377 PFEO Breached PFEO £1,000 Details
2022-06-29 FTS/HPC/PF/21/2385 PFEO Breached PFEO £1,000 Details
2022-06-29 FTS/HPC/PF/21/2388 PFEO Breached PFEO £1,000 Details
2022-06-29 FTS/HPC/PF/21/2397 PFEO Breached PFEO £1,000 Details
2022-06-29 FTS/HPC/PF/21/2401 PFEO Breached PFEO £1,000 Details
2022-06-29 FTS/HPC/PF/21/2503 PFEO Breached PFEO £1,000 Details
2022-06-29 FTS/HPC/PF/21/2615 PFEO Breached PFEO Details
2021-12-22 FTS/HPC/PF/21/2425 Rejected - Procedural Details

Data from Housing & Property Chamber. Cases initiated since 2021..

Case Details

Click "Details" in the table above to jump to a case.

FTS/HPC/PF/21/2377 2022-06-29
PFEO Breached PFEO Issued £1,000

The tribunal found that the property factor had failed to comply with the previously issued Property Factor Enforcement Order.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2385 2022-06-29
PFEO Breached PFEO Issued £1,000

The tribunal found that Melville Property Ltd had breached the PFEO dated August 23, 2022. The PFEO was issued due to previous breaches of the Code of Conduct.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2388 2022-06-29
PFEO Breached PFEO Issued £1,000

The Tribunal found the property factor in breach of the Code of Conduct. A PFEO was issued, which the factor failed to comply with.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2397 2022-06-29
PFEO Breached PFEO Issued £1,000

The tribunal found multiple breaches of the Code of Conduct and issued a PFEO. The factor failed to comply with the PFEO and was in breach of the order.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2401 2022-06-29
PFEO Breached PFEO Issued £1,000

The tribunal previously issued a PFEO, and in this decision found that the factor failed to comply with it, even after an extension of time to comply.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2503 2022-06-29
PFEO Breached PFEO Issued £1,000

The tribunal issued a PFEO, and the property factor failed to comply with the order. The tribunal found the factor in breach and failed to fulfill their property factor duties.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2615 2022-06-29
PFEO Breached PFEO Issued

The Tribunal found that Melville Property Ltd. failed to comply with the PFEO dated 23 August 2022.

Communication Financial Maintenance Other
"The Tribunal determined that the Property Factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) dated 23 August 2022."
FTS/HPC/PF/21/2425 2021-12-22
Rejected - Procedural

The Tribunal rejected the homeowner's application because the homeowner failed to provide required information and documentation.

"The application is rejected on that basis."

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN Zero adverse cases since 2021
GREEN Adjusted rate of 10 or fewer per 10,000 properties
ORANGE Rate between 11–30 per 10,000, OR 2+ PFEO breaches
RED Rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties (insufficient data)

Special Rules

  • Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
  • 2+ PFEO breaches = minimum ORANGE rating regardless of case rate

Read our full methodology →

Data Updates

  • Last updated: 2026-03-05
  • Next update:

We update quarterly. For the latest decisions, search the HPC directly →

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