Ratings & Reviews

3.9★ weighted average calculated from 14 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Honestly such amazing people, always super welcoming and chatty. I fully trust them and have never been let down. If you ever get the chance work with these guys!!"
Holly Simpson 2024-02-23
Google 5.0★
"Recently rented a property from TSA and found the agents to be excellent to deal with. We agreed terms fairly quickly after viewing and recieved the lease within the week. The handover all very smooth. Very good company to deal with. Had a couple of issues with the property after taking it and..."
DEREK MAC NAMARA 2023-02-13
Google 5.0★
"I have dealt with TSA for a few years now and found them to be extremely professional and easy to deal with. Will has always gone above and beyond to accommodate my needs and I don't have a bad word to say about them. I will continue to use their services and would highly recommend anyone to do the same."
James Mackie 2021-11-26
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Peter Cusack Property Consultancy's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Peter Cusack Property Consultancy, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Peter Cusack Property Consultancy manages approximately 23 properties across 1 area of Scotland.

Glasgow 23 properties
Compare factors in Glasgow →
Based on 23 registered properties. Source: Scottish Property Factor Register ↗.

Considering this factor?

Get quotes from this and other top-rated factors in your area to compare fees and services.

Get free quotes →

Tribunal Record

View cases →
Since 2021
2
Cases
—
Upheld
—
Rate/10k
0
PFEOs
Enforcement
£0
Paid
Compensation
Communication
Top Issue
1 case
All Complaint Types
Communication (1) Financial (1) Other (1) Debt Recovery (1) Maintenance (1) Consultation (1) Disclosure (1)
Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
FTS/HPC/PF/22/0656 2022-05-16
Rejected - Procedural
The Tribunal rejected the homeowner's application because the homeowner failed to provide necessary information and documentation, as required by the rules and the Act.
"The basis of the decision is that the Applicant has failed to comply with Rule 5 and Rule 43 and Section 17 of the 2011 Act."
View on HPC →
FTS/HPC/PF/21/0689 2021-10-20
Dismissed
The tribunal dismissed the homeowner's application, finding that the homeowner's evidence was largely opinion and lacked sufficient factual support to demonstrate breaches of the Code of Conduct.
"The Tribunal found that much of the evidence was the Homeowner’s opinion and was not fact, that it was of little relevance to the specific heads of complaint and that, as the Homeowner changed his evidence at times, he was not wholly reliable."
Communication Financial Other Debt Recovery Maintenance Consultation Disclosure
View on HPC →

Thinking of switching from Peter Cusack Property Consultancy Limited? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Peter Cusack Property Consultancy Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2014-08-28
Company No. SC485266
Accounts Up to date
Directors 1
Avg. Tenure 11.4 yrs

FAQ

Has Peter Cusack Property Consultancy had any tribunal cases?
Yes, Peter Cusack Property Consultancy has had 2 tribunal cases since 2021, with 0% of complaints upheld.
How do I make a complaint about Peter Cusack Property Consultancy?
First, raise your complaint directly with Peter Cusack Property Consultancy using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Peter Cusack Property Consultancy?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.