Ratings & Reviews
Recent Reviews
Google
"Brilliant location to explore the city. Good parking. Responsive host. Great city view. Local bus service on doorstep."
Google
"Very nice apartments ..great view over the city or river. Parking at it as well and small tesco close by. Twenty minute walk to the city centre...ten minutes to the secc"
Google
"Big lift, ample parking space and big rooms. A nice river side view as well. Overall a good building . Only problem is that rooms are bit cold and you need more heating to keep it warm during winter."
Written Statement of Services
We don't have Lancefield Quay Riverside's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:
- Management fees — the annual or monthly charge and what it includes
- Services provided — common area maintenance, insurance, building repairs
- Emergency and complaints procedures — response times and how to escalate
- Financial arrangements — how funds are held, invoicing, and reserve funds
- Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by Lancefield Quay Riverside, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.
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Get free quotes →Tribunal Record
Since 2021
1
Cases
—
Upheld
—
Rate/10k
0
PFEOs
Enforcement
£0
Paid
Compensation
Recent Decisions
FTS/HPC/PF/21/1569
2021-10-13
Factor Complied
The Tribunal rejected the homeowner's application because the homeowner did not provide requested information. No breaches were identified.
"The Tribunal rejects the application by the applicant dated 29 June 2021 being an application under section 17(1) of the Property Factors (Scotland) Act 2011."
View on HPC →
Company Info
Companies House →
Status
Active
Incorporated
2016-10-14
Company No.
SC547802
Accounts
Up to date
Directors
1
Avg. Tenure
6.4 yrs
FAQ
Has Lancefield Quay Riverside had any tribunal cases?
Yes, Lancefield Quay Riverside has had 1 tribunal case since 2021, with 0% of complaints upheld.
How do I make a complaint about Lancefield Quay Riverside?
First, raise your complaint directly with Lancefield Quay Riverside using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.