Ratings & Reviews

4.3★ weighted average calculated from 67 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Fantastic place for your kid's. Amazing memories of growing up in Oxgangs in the 70's, spending every day of the school holidays from Hunter's Tryst and Firrhill school's. It used to cost 2p to get in and it was big John Spence, that ran it ? You played football, table tennis, there was a wee..."
Legie 64 2021-11-12
Google 5.0★
"Lovely their is a wee park close to the building"
Femi Olarewaju 2021-08-15
Google 5.0★
"Born and bred in sunny Oxgangs in 1964 and from about 8yrs old, spent many many happy times at the " Commy Centre " ! I remember big John Spence, whom ran it for years. Played for your footy team ! Brilliant place to spend all your school holidays in ! ( 2p to get in ) I hope the centre is doing..."
Alex Le Grice 2020-06-29
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Pentland Community Enterprises's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Pentland Community Enterprises, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Pentland Community Enterprises Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2006-09-28
Company No. SC309344
Accounts Up to date
Directors 3
Avg. Tenure 2.8 yrs

FAQ

Has Pentland Community Enterprises had any tribunal cases?
No, Pentland Community Enterprises has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Pentland Community Enterprises?
First, raise your complaint directly with Pentland Community Enterprises using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Pentland Community Enterprises?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.