Ratings & Reviews

3.8★ weighted average calculated from 58 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"A fantastic organisation with a fabulous staff team"
Seamus Corry 2025-09-18
Google 5.0★
"You couldn't find better or more accommodating staff elsewhere . This HA have got me through some really difficult times, always respond right away and are very caring to tenants."
Amanda Hyndman 2025-09-10
Google 5.0★
"Good onside disabled parking, easy access. Friendly helpful staff 🙂"
Graham Hodgkins 2025-02-13
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Alderglen Factor Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Alderglen Factor Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Alderglen Factor Association manages approximately 37 properties across 1 area of Scotland.

Glasgow 37 properties
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Based on 37 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Alderglen Factor Association? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Dissolved
Incorporated 2012-08-01
Company No. SC429462
Accounts Up to date
Directors 1
Avg. Tenure 13.4 yrs

FAQ

Has Alderglen Factor Association had any tribunal cases?
No, Alderglen Factor Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Alderglen Factor Association?
First, raise your complaint directly with Alderglen Factor Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Alderglen Factor Association?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.