Written Statement of Services

We don't have Ayrshire Letting and Sales's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Ayrshire Letting and Sales, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

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Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status Active
Incorporated 2014-10-15
Company No. SC488988
Accounts Up to date
Directors 1
Avg. Tenure 2.1 yrs

FAQ

Has Ayrshire Letting and Sales had any tribunal cases?
No, Ayrshire Letting and Sales has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Ayrshire Letting and Sales?
First, raise your complaint directly with Ayrshire Letting and Sales using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.