Ratings & Reviews

5.0★ weighted average calculated from 5 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Willie from Navertech was excellent, came to our business, identified the correct equipment we needed for full WiFi coverage and installed it in quick time - professional and knowledgeable. Great to have a local business with great service, pricing and knowledge!"
Anthony Kevill 2025-06-18
Google 5.0★
"Great facility."
Bawbag Xavier 2022-11-05
Google 5.0★
"Exceptional service, prompt & professional."
Richard Spurdens 2020-10-01
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Naver's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Naver, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Naver Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 1999-12-22
Company No. SC202578
Accounts Up to date
Directors 2
Avg. Tenure 3.8 yrs

FAQ

Has Naver had any tribunal cases?
No, Naver has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Naver?
First, raise your complaint directly with Naver using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Naver?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.