Ratings & Reviews

4.9★ weighted average calculated from 28 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Used to be with Ross and Liddell in our old property moved to new house where factors direct were factors and we can honestly say they have been brilliant one phone call and the problem is fix within a few days with top quality tradesmen, we do highly recommend Factors Direct they do what they say"
Phoebe Gallacher 2025-12-24
Google 5.0★
"I am so happy our tenement switched to Factors Direct! They are a vast improvement on our previous factors. Their service is personal and they are quick to respond to requests and emails. I am delighted with the sub contractors they use for the garden and close and all the costs are reasonable too."
K m 2025-12-04
Google 5.0★
"Our building moved to Factors Direct a little over a year ago. Storms and pre-existing issues have caused lots of roof problems, but they’ve been a constant help in sorting out repairs and getting agreement among owners for work to be done - all the stuff you don’t want to have to deal with..."
Greig Forbes 2025-11-28
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Regent Factor's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Regent Factor, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Regent Factor manages approximately 61 properties across 1 area of Scotland.

Glasgow 61 properties
Compare factors in Glasgow →
Based on 61 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Regent Factor Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2014-10-03
Company No. SC488143
Accounts Up to date
Directors 1
Avg. Tenure 11.3 yrs

FAQ

Has Regent Factor had any tribunal cases?
No, Regent Factor has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Regent Factor?
First, raise your complaint directly with Regent Factor using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Regent Factor?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.