Ratings & Reviews

2.7★ weighted average calculated from 81 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"Always pretty poor outfit.Recently all tenants in my road got a letter from Clair Traner stating do not feed local wildlife or it may affect your tenancy..which is a lie as nothing In tenancy about that.Reason for giving this letter was it could attract rats... Considering Maryhill housing put..."
David Brown 2025-12-28
Google 1.0★
"Rat, mice and insect infestations lasting for over a year despite constant contact asking for it to be sorted out it only got worse. illegal lack of heating, so much damp there were mushrooms, left without washing facilities for two months and developed respiratory illness and housing officers..."
W 2025-10-24
Google 5.0★
"Excellent service, always polite and helpful right away! Thank you for this"
Darren !!! 2025-08-19
Google Reviews
2.7★ (81)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Maryhill Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Maryhill Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Maryhill Housing Association manages approximately 1,976 properties across 1 area of Scotland.

Glasgow 1,976 properties · 15% market share
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Based on 1,976 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

View cases →
Since 2021
1
Cases
100%
Upheld
(avg: 69%)
5.1
Rate/10k
(avg: 4.7)
1
PFEOs
Enforcement
£200
Paid
Compensation
Maintenance
Top Issue
1 case
All Complaint Types
Maintenance (1) Other (1)
Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
FTS/HPC/PF/21/1868 2021-11-24
PFEO Complied
The tribunal found the property factor failed to comply with the Code of Conduct and its duties. The tribunal issued a PFEO, which the factor complied with.
"The Tribunal determined that the property factors have complied with the terms of the Property Factor Enforcement Order made on 17 December 2021."
Maintenance Other
£200 compensation ⚠ PFEO issued
View on HPC →

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP1904RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Maryhill Housing Association had any tribunal cases?
Yes, Maryhill Housing Association has had 1 tribunal case since 2021, with 100% of complaints upheld.
How do I make a complaint about Maryhill Housing Association?
First, raise your complaint directly with Maryhill Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.