Perth & Kinross Council Reviews 2026 — 2.3★ from 73 reviews

Perth & Kinross Council

Updated 8 October 2026

Local Authority Local reach

2.3★

73 reviews

262

Properties

Council area

0/0

Cases / upheld

At a glance

At a Glance

Perth & Kinross Council manages factoring for approximately 262 council-owned properties in Perth & Kinross. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. No tribunal cases have been decided against them since 2021. Reviews average 2.3 stars across 73 ratings — note these cover council services generally, not just factoring.

Ratings & Reviews

2.3★ weighted average calculated from 73 Google + 0 Trustpilot reviews

4 Google Locations

Perth Pullar House, 35 Kinnoull St, Perth PH1 5GD, UK

2.3★ (59)

Perth Civic Hall, 2 High St, Perth PH1 5PH, UK

3.1★ (7)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

See how all 80 Scottish factors' service standards compare →

We don't have Perth & Kinross Council's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Perth & Kinross Council, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Areas Covered

Perth & Kinross Council's coverage spans 1 area of Scotland (from our coverage mapping).

Perth & Kinross 262 mapped properties · 6% market share

Compare factors in Perth & Kinross →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

Buildings managed

23.8

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 23.8 units.

Based on 11 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Perth & Kinross Council had any tribunal cases?

No, Perth & Kinross Council has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Perth & Kinross Council?

First, raise your complaint directly with Perth & Kinross Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.