Active · PF000368 · Housing Association · 2,961 properties

Milnbank Property

Registered as Milnbank Property Services Ltd · Updated 25 May 2026
Online portal Housing Association Local reach
3.7
75 reviews
2,961
Properties
1
Council area
0/None
Cases / upheld
At a glance
At a Glance

Milnbank Property is a local property factor, managing approximately 2,961 properties in Glasgow. Its portfolio spans 157 buildings, averaging 18.9 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 3.7 stars across 75 Google and Trustpilot ratings. Positive signals: online homeowner portal.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

Written Statement of Services

Management Fee
£173.37 / year
Emergency Response
4 hours
Urgent Response
Within 2 working days
Routine Response
5 working days
Enquiry Response
2 working days
Complaint Response
5 working days
Billing Frequency
Quarterly
Notice Period
3 months
Delegated Authority
£150
No Mandatory Float Online Portal Code of Conduct January 2021

Property Coverage

Milnbank Property manages approximately 2,961 properties across 1 area of Scotland.

Glasgow 2,961 properties · 10% market share

Portfolio Profile

157
Buildings managed
18.9
Avg units / building
13
Median units / building

Building Size Distribution

64
1–10
50
11–25
38
26–50
5
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 18.9 units.

Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status Active
Incorporated 2008-01-14
Company No. SC336169
Accounts Up to date
Directors 6
Avg. Tenure 9.0 yrs

FAQ

Has Milnbank Property had any tribunal cases?
No, Milnbank Property has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Milnbank Property?
First, raise your complaint directly with Milnbank Property using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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