Ratings & Reviews
Written Statement of Services
How Milnbank Property's statement compares: emergency response 4h vs industry median 4.0h; insurance commission: not stated. See how all 80 statements compare →
- Management Fee
- £173.37 / year
- Emergency Response
- 4 hours
- Urgent Response
- Within 2 working days
- Routine Response
- 5 working days
- Enquiry Response
- 2 working days
- Complaint Response
- 5 working days
- Billing Frequency
- Quarterly
- Notice Period
- 3 months
- Delegated Authority
- £150
Code of Conduct January 2021
Areas Covered
Milnbank Property's coverage spans 1 area of Scotland (from our coverage mapping).
Glasgow
2,961 mapped properties
· 10% market share
Portfolio Profile
157
Buildings managed
18.9
Avg units / building
13
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 18.9 units.
Tribunal Record
No tribunal cases since 2021.
Company Info
Companies House →
Status
Active
Incorporated
2008-01-14
Company No.
SC336169
Accounts
Up to date
Directors
6
Avg. Tenure
9.0 yrs
FAQ
Has Milnbank Property had any tribunal cases?
No, Milnbank Property has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Milnbank Property?
First, raise your complaint directly with Milnbank Property using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.