Ratings & Reviews
Recent Reviews
Google
"We have unfortunately been in the same mouldy, windy, freezing run down old flat the block is 130 yrs old and hasn’t had much modernisation. They do the absolute minimum essentials and have very little training with constantly bad outcomes. Our toilet has been leaking for about 10yrs and nobody..."
Google
"Key snapped inside door, leaving me locked out and they said they won’t get it fixed and that I need to speak to my “case worker”??? What case worker??? And what would the case worker even do? Call them and report the same issue? BS"
Google
"Avoid like the plague
Lying and useless housing officers and the managers are just as bad.
As long as they are getting they’re rent they don’t care about your housing conditions or needs,they ignore all correspondence and they think they are above the law.
Poor poor service and poor poor..."
Written Statement of Services
- Emergency Response
- within 6 hours of notification
- Urgent Response
- within 14 calendar days of notification
- Routine Response
- within 14 calendar days of notification
- Enquiry Response
- within 10 working days
- Complaint Response
- as detailed in Schedule 6
- Billing Frequency
- quarterly or annually
- Notice Period
- three months
- Delegated Authority
- the amount stated in your Title Deeds
Code of Conduct 2021
Property Coverage
Wheatley Homes South manages approximately 1,494 properties across 1 area of Scotland.
Dumfries & Galloway
1,494 properties
· 31% market share
· 1st largest factor
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Get free quotes →Tribunal Record
No tribunal cases since 2021.
Had problems with Wheatley Homes South Limited? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2001-06-15
Company No.
SC220297
Accounts
Up to date
Directors
7
Avg. Tenure
3.6 yrs
FAQ
Has Wheatley Homes South had any tribunal cases?
No, Wheatley Homes South has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Wheatley Homes South?
First, raise your complaint directly with Wheatley Homes South using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Wheatley Homes South?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.