Written Statement of Services
- Emergency Response
- 24 hours a day, 7 days a week
- Enquiry Response
- five working days
- Complaint Response
- Stage 1: We aim to resolve this at first point of contact or within five working days if further investigation is needed to respond. C~urb will keep you updated if more time is needed to respond. Stage 2: We aim to fully investigate and respond within 20 working days. C~urb will keep you updated if more time is needed to respond.
- Billing Frequency
- in arrears
- Notice Period
- three months
- Delegated Authority
- specified in the Property Specific Schedule
Online Portal
Code of Conduct 2021
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No tribunal cases since 2021.
Company Info
Companies House →
Status
Converted-closed
Incorporated
2001-03-01
Company No.
SC216300
Accounts
Overdue
Directors
10
Avg. Tenure
7.3 yrs
FAQ
Has Link Housing Association had any tribunal cases?
No, Link Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Link Housing Association?
First, raise your complaint directly with Link Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.