Ratings & Reviews

3.0★ weighted average calculated from 153 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"The worst company in all of Scotland is NG Home. I'm not talking without reason, I'm talking with evidence. I rented a house from NG Home. It had a thousand problems and it wasn't responsive to the problems in the house and didn't even check what the problems were. It even had a gas leak. It..."
Yadgar Watani 2025-11-19
Google 1.0★
"Possibly worst housing of all time. House needing loads of work done been left for months. Problems with anti social behaviour. No one cares. Local mp and newspaper is the next move"
Matthew 2025-08-04
Google 1.0★
"I warned them several times that water would not flow through my turban tube. I don't know why I pay £500 rent when there is no service. Currently water is leaking in my house. I warned them but they raised their voices against me in a very nasty way."
Shangar 2025-02-17
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have NG Property (Scotland)'s Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by NG Property (Scotland), you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

NG Property (Scotland) manages approximately 3,044 properties across 1 area of Scotland.

Glasgow 3,044 properties · 15% market share
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Based on 3,044 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with NG Property (Scotland) Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2003-06-19
Company No. SC251415
Accounts Up to date
Directors 7
Avg. Tenure 4.7 yrs

FAQ

Has NG Property (Scotland) had any tribunal cases?
No, NG Property (Scotland) has had no tribunal cases since 2021 according to our records.
How do I make a complaint about NG Property (Scotland)?
First, raise your complaint directly with NG Property (Scotland) using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from NG Property (Scotland)?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.