How much does New Gorbals Housing Association charge?

Fee information for New Gorbals Housing Association varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does New Gorbals Housing Association operate?

New Gorbals Housing Association manages properties in Glasgow. Their largest presence is in Glasgow with 3,949 properties.

New Gorbals Housing Association Reviews & Complaints

New Gorbals Housing Association

Registered as New Gorbals Housing Association Limited · Updated 25 May 2026

Housing Association Local reach

3.8★

78 reviews

3,949

Properties

Council area

1/0

Cases / upheld

At a glance

At a Glance

New Gorbals Housing Association is a local property factor, managing approximately 3,949 properties in Glasgow. Its portfolio spans 140 buildings, averaging 28.2 units each — mostly mid-size to large blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 3.8 stars across 78 Google and Trustpilot ratings.

Ratings & Reviews

3.8★ weighted average calculated from 78 Google + None Trustpilot reviews

Google Reviews

3.8★ (78)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have New Gorbals Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by New Gorbals Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

New Gorbals Housing Association manages approximately 3,949 properties across 1 area of Scotland.

Glasgow 3,949 properties · 24% market share

Compare factors in Glasgow →

Based on 3,949 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

140

Buildings managed

28.2

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 28.2 units.

Based on 140 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

Cases

—

Upheld

—

Rate/10k

PFEOs

Enforcement

£0

Paid

Compensation

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/25/1709 2025-12-17

Dismissed

The Tribunal dismissed the application because the Homeowner had not properly notified the Property Factor of the alleged breaches and there was confusion regarding the relevant Code of Conduct.

"The application is dismissed."

View on HPC →

FAQ

Has New Gorbals Housing Association had any tribunal cases?

Yes, New Gorbals Housing Association has had 1 tribunal case since 2021, with 0% of complaints upheld.

How do I make a complaint about New Gorbals Housing Association?

First, raise your complaint directly with New Gorbals Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.