Ratings & Reviews

4.8★ weighted average calculated from 244 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"I met my daughter and her young children here for a meet up for a few days, we didn't move the car the whole weekend. We booked a slot for swimming , which was lovely with the children , the sauna only really fits two and we had an hour slot so couldn't get in as two people were in there. We..."
Mandy Cooper 2025-11-13
Google 5.0★
"Multiple room options, but we stayed in the Scriptorium. Beautiful bedroom and ceiling! The grounds were gorgeous, and the proximity to food options in Fort Agustus (aboutba 5 minute walk) was great."
Jeffrey V 2025-11-11
Google 5.0★
"A beautiful abbey that was once a military fort, later a school, and is now home to self-catering apartments — all right next to Loch Ness. Early in the morning, you can watch the mist drift over the lake and see the play of colors from the first rays of the sun. The staff are friendly and..."
Anim 2025-10-22
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Highland Club Management Company's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Highland Club Management Company, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Highland Club Management Company Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2006-08-18
Company No. 05910774
Accounts Up to date
Directors 1
Avg. Tenure 9.4 yrs

FAQ

Has Highland Club Management Company had any tribunal cases?
No, Highland Club Management Company has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Highland Club Management Company?
First, raise your complaint directly with Highland Club Management Company using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Highland Club Management Company?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.