How much does West Dunbartonshire Council charge?

Fee information for West Dunbartonshire Council varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does West Dunbartonshire Council operate?

West Dunbartonshire Council manages properties in Glasgow. Their largest presence is in Glasgow with 12,505 properties.

West Dunbartonshire Council Reviews & Complaints

Q: Has West Dunbartonshire Council had any tribunal cases?

Yes, West Dunbartonshire Council has had 1 tribunal cases since 2021, with 0% of complaints upheld.

West Dunbartonshire Council

Updated 25 May 2026

Online portal Local Authority Local reach

4.2★

78 reviews

12,505

Properties

Council area

1/0

Cases / upheld

At a glance

At a Glance

West Dunbartonshire Council manages factoring for approximately 12,505 council-owned properties in Glasgow. Residents of council-factored blocks typically cannot choose a different factor, so the usual switching advice doesn't apply. 1 tribunal case has been decided against them since 2021. Reviews average 4.2 stars across 78 ratings — note these cover council services generally, not just factoring.

Ratings & Reviews

4.2★ weighted average calculated from 78 Google + None Trustpilot reviews

2 Google Locations

Dumbarton 130 High St, Dumbarton G82 1PQ, UK

4.3★ (62)

Dumbarton 16 Church St, Dumbarton G82 1QL, UK

4.0★ (10)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

Management Fee: £74.99 / year
Emergency Response: 24 hours
Urgent Response: within 7 days
Routine Response: 20 working days
Enquiry Response: 10 working days
Complaint Response: 10 working days
Billing Frequency: Every 6 months
Notice Period: a majority of proprietors can vote to terminate
Delegated Authority: £500

No Mandatory Float Online Portal ↗ Code of Conduct 2021

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

West Dunbartonshire Council manages approximately 12,505 properties across 1 area of Scotland.

Glasgow 12,505 properties · 53% market share · 5th largest factor

Compare factors in Glasgow →

Based on 12,505 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

786

Buildings managed

15.9

Avg units / building

Median units / building

Building Size Distribution

366

1–10

264

11–25

137

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 15.9 units.

Based on 786 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

Cases

—

Upheld

—

Rate/10k

PFEOs

Enforcement

£0

Paid

Compensation

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/23/2799 2025-11-07

Dismissed

The tribunal found that the property factor did not breach any of the alleged sections of the Code of Conduct and dismissed the homeowner's application.

"The Tribunal finds that this standard has not been breached."

View on HPC →

FAQ

Has West Dunbartonshire Council had any tribunal cases?

Yes, West Dunbartonshire Council has had 1 tribunal case since 2021, with 0% of complaints upheld.

How do I make a complaint about West Dunbartonshire Council?

First, raise your complaint directly with West Dunbartonshire Council using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.