Ratings & Reviews

4.0★ weighted average calculated from 32 Google + None Trustpilot reviews

Written Statement of Services

Management Fee
The management fee is the charge made by the Association to cover the costs of providing the factoring service, including the Core Services (listed at Appendix 2).
Emergency Response
6 hours
Urgent Response
Complete within 7 working days
Routine Response
7 working days
Enquiry Response
5 working days
Complaint Response
5 working days
Billing Frequency
Quarterly
Notice Period
3 months
Delegated Authority
£250
No Mandatory Float Code of Conduct 16 August 2021

Property Coverage

Calvay Housing Association manages approximately 120 properties across 1 area of Scotland.

Glasgow 120 properties

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Tribunal Record

No tribunal cases since 2021.

FAQ

Has Calvay Housing Association had any tribunal cases?
No, Calvay Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Calvay Housing Association?
First, raise your complaint directly with Calvay Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.