Ratings & Reviews

4.0★ weighted average calculated from 32 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Thank you for your swift response when we needed your assistance."
Modesta Achiaa Bonsu 2024-08-19
Google 5.0★
"Friendly & pleasant staff, had a good experience."
Bill ZK 2023-12-03
Google 5.0★
"I have to let people know how helpfull craig boyle, my housing officer has been and it has been much appreciated."
Joanne Bradley 2023-02-05

Written Statement of Services

Emergency Response
Make safe within 6 hours and complete within 24 hours
Urgent Response
Complete within 7 working days
Routine Response
Complete within 7 working days
Enquiry Response
within 24 hours
Complaint Response
Stage 1 – within 5 working days, Stage 2 - within 20 working days
Billing Frequency
quarterly
Notice Period
three months
Delegated Authority
£250
Mobile App Code of Conduct 16 August 2021

Property Coverage

Calvay Housing Association manages approximately 120 properties across 1 area of Scotland.

Glasgow 120 properties

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Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status
Incorporated
Company No. RS002194
Accounts Up to date
Directors
Avg. Tenure

FAQ

Has Calvay Housing Association had any tribunal cases?
No, Calvay Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Calvay Housing Association?
First, raise your complaint directly with Calvay Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.