Atholls Ltd

The homeowner and the factor reached a settlement after a case management discussion. The tribunal dismissed the applications as a result.

The homeowner's application was rejected because they failed to provide the necessary information and documents, including the reasons for the complaint and proof of prior notification to the property factor, as required by the rules.

The homeowner complained about the property factor's failure to carry out their duties. The tribunal found the factor had failed and issued a Property Factor Enforcement Order, which the factor then complied with.

The homeowner complained about the property factor's handling of lighting upgrades, roof repairs, and lift maintenance. The tribunal found the factor had complied with the code of conduct and carried out their duties, dismissing the homeowner's complaints.

The homeowner complained about the property factor's failure to comply with their duties. The tribunal found the factor had failed to comply with the Code of Conduct but that they had since taken action to remedy the issue, so no further order was necessary.