This profile is included for historical completeness. Miller Property Management Ltd is no longer registered with the Scottish Property Factor Register and cannot legally provide factoring services.
Miller Property Management
Registered as: Miller Property Management Ltd
PF000314
Expired
Commercial
RED
Historical record
At a Glance
Miller Property Management's registration on the Scottish Property Factor Register has expired.
The company was incorporated in 2008.
Homeowners should verify current registration status before engaging.
Written Statement of Services
We don't have Miller Property Management's Written Statement of Services on file yet. Under the
Property Factors (Scotland) Act 2011,
every registered factor must provide a WSS to homeowners. It should cover:
Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors
If you're a homeowner managed by Miller Property Management, you should have received a copy of their WSS.
If not, you can request one directly — they are legally required to provide it.
Have a copy? Send it our way and we'll add the details to this profile.
Looking for an alternative?
This factor has a poor record based on tribunal complaints. Tell us your postcode and we'll pass your enquiry to any higher-rated factors on our partner panel who cover your area. Free and no obligation.
The tribunal found the factor in breach of the Code of Conduct (OSP4, OSP10, OSP12 and Sections 2.2 and 2.7) and proposed to make a Property Factor Enforcement Order to pay the homeowner £500 compensation.
"The Tribunal proposes, therefore, to make a Property Factor Enforcement Order requiring the property factors to pay the homeowner the sum of £500 as reasonable compensation for the inconvenience and distress caused by the property factors’ failures to comply with the Code of Conduct."
The tribunal found the factor breached multiple sections of the Code of Conduct. The tribunal proposed making a Property Factor Enforcement Order (PFEO), but did not formally make the order at the time of the decision.
"The Tribunal being satisfied that the Factor has breached Sections 3.3, 3.5a, 4.1, 4.4, 4.6, 4.7 and 6.4 of the Code and has also failed to carry out its property factor’s duties is satisfied that it is appropriate to make a Property Factor Enforcement Order."
The Tribunal issued a PFEO against Miller Property Management Ltd. The factor failed to comply with the order.
"The Tribunal determines that the property factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) of 3 August 2022 in terms of section 23 of the Act and proceeds to serve notice of the failure on the Scottish Ministers."
The tribunal previously issued a PFEO, and the property factor failed to comply with it.
"The Tribunal determines that the property factor has failed to comply with the Property Factor Enforcement Order (“PFEO”) of 13th May 2022 in terms of section 23 of the Act and proceeds to serve notice of the failure on the Scottish Ministers."
Has Miller Property Management had any tribunal cases?
Yes, Miller Property Management has had 7 tribunal cases since 2021, with 100% of complaints upheld.
How do I make a complaint about Miller Property Management?
First, raise your complaint directly with Miller Property Management using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
Unhappy with your factor? Get free quotes from better-rated alternatives.
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