Ratings & Reviews
This Google rating is for the parent Paisley Housing Association, not the factoring service specifically.
Factoring Policy
This is Paisley South's Factoring Policy, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.
How Paisley South's statement compares: insurance commission: none taken. See how all 80 statements compare →
- Management Fee
- The Management Fee is charged out quarterly
- Enquiry Response
- 5 working days
- Complaint Response
- timescales as set out within our Complaints procedure.
- Billing Frequency
- Quarterly
- Delegated Authority
- £150
- Insurance Commission
- No commission taken
No Mandatory Float
No Insurance Commission
Areas Covered
Paisley South's coverage spans 1 area of Scotland (from our coverage mapping).
Paisley & Renfrewshire
599 mapped properties
· 5% market share
Portfolio Profile
28
Buildings managed
21.4
Avg units / building
19
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 21.4 units.
Tribunal Record
No tribunal cases since 2021.
Had problems with Paisley South Property Services Limited? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2004-03-12
Company No.
SC264883
Accounts
Up to date
Directors
4
Avg. Tenure
2.2 yrs
FAQ
Has Paisley South had any tribunal cases?
No, Paisley South has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Paisley South?
First, raise your complaint directly with Paisley South using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Paisley South?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.