Ratings & Reviews
Factoring Policy
This is Orkney Housing Association's Factoring Policy, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.
How Orkney Housing Association's statement compares: insurance commission: not stated. See how all 80 statements compare →
Portfolio Profile
33
Buildings managed
17.2
Avg units / building
15
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 17.2 units.
Tribunal Record
No tribunal cases since 2021.
FAQ
Has Orkney Housing Association had any tribunal cases?
No, Orkney Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Orkney Housing Association?
First, raise your complaint directly with Orkney Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.