How much does Oak Tree Housing Association charge?

Fee information for Oak Tree Housing Association varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Oak Tree Housing Association operate?

Oak Tree Housing Association manages properties in Paisley & Renfrewshire. Their largest presence is in Paisley & Renfrewshire with 1,354 properties.

Oak Tree Housing Association Reviews & Complaints

Q: Has Oak Tree Housing Association had any tribunal cases?

Yes, Oak Tree Housing Association has had 1 tribunal cases since 2021, with 0% of complaints upheld.

Ratings & Reviews

3.9★ weighted average calculated from 41 Google + None Trustpilot reviews

Google Reviews

3.9★ (41)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

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Management Fee: 15% of repair cost
Emergency Response: 4 hours
Urgent Response: should be carried out within 2 working days.
Routine Response: 7 working days
Enquiry Response: 5 working days
Complaint Response: 5 working days
Billing Frequency: Annually
Notice Period: 28 days
Delegated Authority: If a repair is likely to cost more than the agreed specified limit, we will seek to get agreement from the majority of owners within the estate before carrying out the repair. This may take a longer time to organise.

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Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

Oak Tree Housing Association manages approximately 1,354 properties across 1 area of Scotland.

Paisley & Renfrewshire 1,354 properties · 13% market share

Compare factors in Paisley & Renfrewshire →

Based on 1,354 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

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Since 2021

Cases

—

Upheld

—

Rate/10k

PFEOs

Enforcement

£0

Paid

Compensation

Complaints Handling

Top Issue

1 case

All Complaint Types

Complaints Handling (1) Other (1) Maintenance (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/24/3189 2025-05-02

Dismissed

The Tribunal found that the factor had complied with the Code of Conduct. The applicant did not attend the hearing and the application was refused.

"Having considered the Application and having heard from Ms Mullen, the Tribunal made the following findings in fact,"

Complaints Handling Other

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FTS/HPC/PF/17/0311

Rejected

The tribunal rejected the homeowner's application because it considered the application frivolous as it related to the landlord responsibilities of the factor rather than their property factor duties.

"I have concluded that your application is vexatious or frivolous, and I have therefore decided to reject your application under Section 18 (2) (a) of the Act."

Maintenance

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FAQ

Has Oak Tree Housing Association had any tribunal cases?

Yes, Oak Tree Housing Association has had 1 tribunal case since 2021, with 0% of complaints upheld.

How do I make a complaint about Oak Tree Housing Association?

First, raise your complaint directly with Oak Tree Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.