How much does Tollcross Housing Association charge?

Fee information for Tollcross Housing Association varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Tollcross Housing Association operate?

Tollcross Housing Association manages properties in Glasgow. Their largest presence is in Glasgow with 1,983 properties.

Tollcross Housing Association Reviews & Complaints

Q: Has Tollcross Housing Association had any tribunal cases?

No, Tollcross Housing Association has no tribunal cases on record with the Housing & Property Chamber.

Tollcross Housing Association

Registered as Tollcross Housing Association Limited · Updated 25 May 2026

No insurance commission Housing Association Local reach

3.8★

48 reviews

1,983

Properties

Council area

0/None

Cases / upheld

At a glance

At a Glance

Tollcross Housing Association is a local property factor, managing approximately 1,983 properties in Glasgow. Its portfolio spans 115 buildings, averaging 17.2 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Reviews average 3.8 stars (48 ratings). Positive signals: no commission taken on block insurance; 28-day notice period to switch.

Ratings & Reviews

3.8★ weighted average calculated from 48 Google + None Trustpilot reviews

Google Reviews

3.8★ (48)

Reviews are collected from public listings and may not represent all customer experiences.

Factoring Policy

View PDF →

This is Tollcross Housing Association's Factoring Policy, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.

Management Fee: A standard Management Fee is charged across all property types.
Emergency Response: 6 hours
Routine Response: 5 working days
Billing Frequency: Quarterly
Notice Period: 28 days
Insurance Commission: No commission taken

No Insurance Commission

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

Tollcross Housing Association manages approximately 1,983 properties across 1 area of Scotland.

Glasgow 1,983 properties · 8% market share

Compare factors in Glasgow →

Based on 1,983 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

115

Buildings managed

17.2

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 17.2 units.

Based on 115 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Tollcross Housing Association had any tribunal cases?

No, Tollcross Housing Association has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Tollcross Housing Association?

First, raise your complaint directly with Tollcross Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.