Ratings & Reviews
Recent Reviews
Google
"recommendable housing quick response to problems that arose in the apartment. people working there are very nice."
Google
"I really love this housing association. They are always straight on the ball with the repairs. I got offered a lovely new home that i am honestly over the moon about as I didn’t want to change housing association. Jennifer, James, Mehal, derek and Kelly keep up the good work you do for the association."
Google
"Staff are professional, curious and efficient. A y repairs are done at speed. The HA go over and above to keep their properties in a good state of repair and carry out regular upgrades to kitchens etc. well deserved 5*"
Written Statement of Services
- Emergency Response
- as soon as practicably possible
- Enquiry Response
- within 1 working day
- Complaint Response
- 5 working days
- Billing Frequency
- in accordance with the terms of the Deed of Conditions or DMS
- Notice Period
- 4 weeks
- Delegated Authority
- £750 including VAT
Online Portal
Code of Conduct August 2021
Property Coverage
Tollcross Housing Association manages approximately 1,983 properties across 1 area of Scotland.
Glasgow
1,983 properties
· 8% market share
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No tribunal cases since 2021.
Company Info
Companies House →
Status
Active
Incorporated
—
Company No.
SP1798RS
Accounts
Up to date
Directors
—
Avg. Tenure
—
FAQ
Has Tollcross Housing Association had any tribunal cases?
No, Tollcross Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Tollcross Housing Association?
First, raise your complaint directly with Tollcross Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.