Ratings & Reviews
Written Statement of Services
- Management Fee
- See property schedule
- Emergency Response
- 4 hours
- Urgent Response
- 2 days
- Routine Response
- 5 days
- Enquiry Response
- 5 working days
- Complaint Response
- five working days
- Billing Frequency
- Quarterly
- Notice Period
- 3 months
- Delegated Authority
- £100
- Insurance Commission
- We have no financial or business interest in any contractors appointed by Queens Cross Factoring on behalf of homeowners. Furthermore, we do not receive any commission, fee, rebates, or benefit from the contractors/suppliers appointed to carry out work on the homeowners’ behalf. The cost detailed on our common charges accounts is the amount invoiced by the contractor/supplier.
Property Coverage
Queens Cross Factoring manages approximately 4,904 properties across 1 area of Scotland.
Glasgow
4,904 properties
· 8% market share
Portfolio Profile
211
Buildings managed
23.2
Avg units / building
15
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 23.2 units.
Tribunal Record
No tribunal cases since 2021.
Queens Cross Factoring rates 2.9★ — below the Glasgow average of 3.6★. See better-rated factors covering your building →
Had problems with Queens Cross Factoring Limited? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2005-01-07
Company No.
SC278139
Accounts
Up to date
Directors
5
Avg. Tenure
4.4 yrs
FAQ
Has Queens Cross Factoring had any tribunal cases?
No, Queens Cross Factoring has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Queens Cross Factoring?
First, raise your complaint directly with Queens Cross Factoring using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Queens Cross Factoring?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.