Ratings & Reviews
Recent Reviews
Google
"Tragic comunication! They sending 5 ppl to investigate one problem is stil not fixed. Avoid this housing at all cost"
Google
"Three lift fix incidents occurred within three years.
Rubbish bins can be left unprocessed for one month."
Google
"I'm an owner in a building that's managed by Queen's Cross. My experience with them has been excellent, not only are they attentive and quick to respond, they genuinely seem to care about the community in which their people are living. 5 Stars."
Written Statement of Services
- Emergency Response
- as soon as practicably possible
- Enquiry Response
- within 1 working day
- Complaint Response
- 5 working days
- Billing Frequency
- in accordance with the terms of the Deed of Conditions or DMS
- Notice Period
- 4 weeks
- Delegated Authority
- £750 including VAT
Online Portal
Code of Conduct August 2021
Property Coverage
Queens Cross Factoring manages approximately 4,904 properties across 1 area of Scotland.
Glasgow
4,904 properties
· 8% market share
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Get free quotes →Tribunal Record
No tribunal cases since 2021.
Had problems with Queens Cross Factoring Limited? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2005-01-07
Company No.
SC278139
Accounts
Up to date
Directors
6
Avg. Tenure
3.9 yrs
FAQ
Has Queens Cross Factoring had any tribunal cases?
No, Queens Cross Factoring has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Queens Cross Factoring?
First, raise your complaint directly with Queens Cross Factoring using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Queens Cross Factoring?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.