Morison Walker Property Management Ltd has faced 3 tribunal cases since 2021, with 2 upheld or partially upheld (100%). Most recent: 2024-11-18.
Cases Over Time
Outcomes
Complaint Types
Based on 2 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
1 of 3 cases (33%)
Notable Cases
The tribunal found that the property factor breached the Code of Conduct and proposed to issue a Property Factor Enforcement Order requiring the factor to pay £50 to the applicant.
"II The tribunal proposes to make a property factor enforcement order requiring the Respondent to pay the sum of £50 to the Applicant."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2024-11-18 | FTS/HPC/PF/23/3240 |
PFEO Complied | PFEO | £50 | Details |
| 2024-06-03 | FTS/HPC/PF/22/0625 | FTS/HPC/PF/22/1127 |
Breach - No Order | — | — | Details |
| 2021-09-21 | FTS/HPC/PF/21/0078 |
Rejected - Procedural | — | — | Details |
Data from Housing & Property Chamber. Cases decided since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/PF/23/3240
2024-11-18
The tribunal found that the property factor breached the Code of Conduct and proposed to issue a Property Factor Enforcement Order requiring the factor to pay £50 to the applicant.
"II The tribunal proposes to make a property factor enforcement order requiring the Respondent to pay the sum of £50 to the Applicant."
FTS/HPC/PF/22/0625 | FTS/HPC/PF/22/1127
2024-06-03
The tribunal found the factor in breach of several sections of the Code of Conduct for failure to comply with obligations regarding debt recovery and communication, but did not make a Property Factor Enforcement Order.
"The tribunal found that in terms of Application C1 the Factor failed to comply with Section 4.1 of the 2021 Code of Conduct and breached the property factor duties (2), (3), (5), (6), (12), (14) and (17); and in terms of Application C2 the Factor failed to comply with Sections 4.4 and 7.1 of the 2021 Code of Conduct."
FTS/HPC/PF/21/0078
2021-09-21
The Tribunal rejected the application because the applicant did not provide the requested information to support their claims.
"Accordingly the Tribunal have good reason to believe that it would not be appropriate to accept the application and reject the application in terms of rule 8 (1)(c) of the Tribunal Rules."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-04-19
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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