Written Statement of Services

We don't have Weslo Housing Management's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Weslo Housing Management, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Shopping around?

Tell us your postcode and we'll pass your enquiry to any factors on our partner panel who cover your area. Free and no obligation.

Request quotes →

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
Rejected
The Tribunal rejected the homeowner's application because it believed the application was inappropriate, relating to a misunderstanding of the property factor's role.
"I have therefore decided to reject your application under Rule 8 (c) of the 2017 rules, as I have good reason to believe that it would not be appropriate to accept the application."
Maintenance
View on HPC →

FAQ

Has Weslo Housing Management had any tribunal cases?
No, Weslo Housing Management has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Weslo Housing Management?
First, raise your complaint directly with Weslo Housing Management using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.