Cathcart and District Housing Association Reviews 2026

Cathcart and District Housing Association

Registered as Cathcart and District Housing Association Limited · Updated 8 October 2026

TPI Member No insurance commission Online portal Housing Association Local reach

2.6★

19 reviews

918

Properties

Council area

0/0

Cases / upheld

At a glance

At a Glance

Cathcart and District Housing Association is a local property factor, managing approximately 918 properties in Glasgow. Its portfolio spans 53 buildings, averaging 17.3 units each — weighted towards medium blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Reviews average 2.6 stars (19 ratings). Positive signals: TPI member; no commission taken on block insurance.

Ratings & Reviews

2.6★ weighted average calculated from 19 Google + 0 Trustpilot reviews

Google Reviews

2.6★ (19)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

How Cathcart and District Housing Association's statement compares: emergency response 6h vs industry median 4.0h; insurance commission: none taken. See how all 80 statements compare →

Management Fee: £138.95 / year
Emergency Response: 6 hours
Urgent Response: Target 10 working days
Routine Response: 10 working days
Billing Frequency: Quarterly
Notice Period: 3 months’ notice
Delegated Authority: £2000
Insurance Commission: No commission taken

No Mandatory Float No Insurance Commission TPI Member Code of Conduct 16 August 2021

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Areas Covered

Cathcart and District Housing Association's coverage spans 1 area of Scotland (from our coverage mapping).

Glasgow 918 mapped properties · 5% market share

Compare factors in Glasgow →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

Buildings managed

17.3

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 17.3 units.

Based on 53 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Cathcart and District Housing Association had any tribunal cases?

No, Cathcart and District Housing Association has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Cathcart and District Housing Association?

First, raise your complaint directly with Cathcart and District Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.