Ratings & Reviews

2.6★ weighted average calculated from 19 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Great team! Specially Grant who made our application process so easy while showing such professionalism. Very happy with the service"
Nicolas Neira 2025-09-18
Google 1.0★
"I don't like leaving one star reviews however, this one is absolutely warranted things have become unmanageable and the proverbial has been taken. This housing association started off being great with me (Disabled adult) HOWEVER, many things have changed, and that's no longer true. When a..."
CB 394 2025-02-15
Google 1.0★
"High factoring fees with nothing to show for it. I.e paying for garden maintenance in which the grass gets cut once a year (& that’s if I email to chase it). Payments authorised for large work without any notice to residents, slammed with an extra £100 on the invoice with no warning. Poor..."
Brooke 2024-10-14
Google Reviews
2.6★ (19)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Cathcart and District Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Cathcart and District Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Cathcart and District Housing Association manages approximately 918 properties across 1 area of Scotland.

Glasgow 918 properties · 5% market share
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Based on 918 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP01821R
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Cathcart and District Housing Association had any tribunal cases?
No, Cathcart and District Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Cathcart and District Housing Association?
First, raise your complaint directly with Cathcart and District Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.