How much does Shettleston Housing Association charge?

Fee information for Shettleston Housing Association varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Shettleston Housing Association operate?

Shettleston Housing Association manages properties in Glasgow. Their largest presence is in Glasgow with 2,736 properties.

Shettleston Housing Association Reviews & Complaints

Q: Has Shettleston Housing Association had any tribunal cases?

No, Shettleston Housing Association has no tribunal cases on record with the Housing & Property Chamber.

Shettleston Housing Association

Registered as Shettleston Housing Association Limited · Updated 25 May 2026

Online portal Housing Association Local reach

3.5★

58 reviews

2,740

Properties

Council area

0/None

Cases / upheld

At a glance

At a Glance

Shettleston Housing Association is a local property factor, managing approximately 2,740 properties in Glasgow. Its portfolio spans 164 buildings, averaging 16.7 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 3.5 stars across 58 Google and Trustpilot ratings. Positive signals: online homeowner portal.

Ratings & Reviews

3.5★ weighted average calculated from 58 Google + None Trustpilot reviews

Google Reviews

3.5★ (58)

Reviews are collected from public listings and may not represent all customer experiences.

Factoring Policy

View PDF →

This is Shettleston Housing Association's Factoring Policy, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.

Management Fee: a management fee
Emergency Response: 12 hours
Urgent Response: 32 hours
Routine Response: 15 working days
Billing Frequency: Quarterly

Online Portal ↗

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

Shettleston Housing Association manages approximately 2,736 properties across 1 area of Scotland.

Glasgow 2,736 properties · 14% market share

Compare factors in Glasgow →

Based on 2,736 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

164

Buildings managed

16.7

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 16.7 units.

Based on 164 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Shettleston Housing Association had any tribunal cases?

No, Shettleston Housing Association has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Shettleston Housing Association?

First, raise your complaint directly with Shettleston Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.