Ratings & Reviews

3.5★ weighted average calculated from 57 Google + 0 Trustpilot reviews

Recent Reviews

Google 2.0★
"Says the office is closed when I tried to call? is it open"
Malcolm McGilvray 2026-01-05
Google 5.0★
"Not one of their tenants however I need to deal with them as I am a landlord and their staff are always friendly and helpful."
William Reid 2025-08-12
Google 1.0★
"Apparently the fake grass in the back court is a health and safety concern and must be removed apparently the bare concrete is safer for the kids shettleston housing at the finest after many of trips to the hospital with burst heads and chins I gather that the kids safety doesn’t matter we’re..."
Kingrah94 Ps 2023-09-11

Written Statement of Services

We don't have Shettleston Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Shettleston Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Shettleston Housing Association manages approximately 2,736 properties across 1 area of Scotland.

Glasgow 2,736 properties · 14% market share

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Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status Active
Incorporated
Company No. SP1884RS
Accounts Up to date
Directors
Avg. Tenure

FAQ

Has Shettleston Housing Association had any tribunal cases?
No, Shettleston Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Shettleston Housing Association?
First, raise your complaint directly with Shettleston Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.