Ratings & Reviews
Written Statement of Services
How Forth Housing Association's statement compares: emergency response 4h vs industry median 4.0h; insurance commission: none taken. See how all 80 statements compare →
- Management Fee
- See property schedule
- Emergency Response
- 4 hours
- Urgent Response
- carried out within two working days
- Routine Response
- 10 working days
- Enquiry Response
- 5 working days
- Complaint Response
- 20 working days
- Billing Frequency
- Quarterly
- Notice Period
- three months’
- Delegated Authority
- £200
- Insurance Commission
- No commission taken
No Insurance Commission
Areas Covered
Forth Housing Association's coverage spans 1 area of Scotland (from our coverage mapping).
Stirling
266 mapped properties
· 6% market share
Portfolio Profile
16
Buildings managed
16.8
Avg units / building
17
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 16.8 units.
Tribunal Record
No tribunal cases since 2021.
FAQ
Has Forth Housing Association had any tribunal cases?
No, Forth Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Forth Housing Association?
First, raise your complaint directly with Forth Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.