Linstone Housing Association Limited

The homeowner had a Property Factor Enforcement Order (PFEO) issued against the factor. The tribunal confirmed the factor had complied with the PFEO, which involved cancelling an invoice and issuing a credit note. The tribunal issued a Certificate of Compliance.

The homeowner complained about the quality of work and the factor's authority to instruct it. The tribunal found the factor had not breached its duties, as the homeowner had signed a contract and the factor had the power to instruct the works.

The homeowner complained about incorrect charges and inadequate documentation. The tribunal found the factor had complied with a previous Property Factor Enforcement Order, including cancelling charges and providing documentation. The tribunal certified the factor's compliance.