Ratings & Reviews
Written Statement of Services
How Knowes Housing Association's statement compares: insurance commission: none taken. See how all 80 statements compare →
- Management Fee
- set annual factoring fee
- Enquiry Response
- 5 working days
- Complaint Response
- five working days
- Billing Frequency
- Quarterly
- Notice Period
- contained within the title deeds
- Insurance Commission
- No commission taken
No Mandatory Float
No Insurance Commission
Scottish Housing Regulator, Office of Scottish Charity Regulator, FCA
Areas Covered
Knowes Housing Association's coverage spans 1 area of Scotland (from our coverage mapping).
Glasgow
1,602 mapped properties
· 13% market share
Portfolio Profile
59
Buildings managed
27.2
Avg units / building
30
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 27.2 units.
Tribunal Record
No tribunal cases since 2021.
FAQ
Has Knowes Housing Association had any tribunal cases?
No, Knowes Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Knowes Housing Association?
First, raise your complaint directly with Knowes Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.