Ratings & Reviews

3.6★ weighted average calculated from 44 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Fantastic staff team. Amazing brownies"
Seamus Corry 2025-06-20
Google 1.0★
"Absolute joke of a housing house nearly burned down (none of my fault !)and given no help and left to stay in it for over a year, taking them to court still 2yr later"
Josh McBride 2025-04-20
Google 1.0★
"Called to speak to energy advisor last year they texted me on the 10th of January to ask when I was free I text back on the 13 I was free anytime but still waiting got flooded because they fitted the wrong fittings on my bath was told to claim my home insurance for damage I don't have home..."
NANA Nell Fairley 2024-02-10

Written Statement of Services

We don't have Elderpark Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Elderpark Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Elderpark Housing Association manages approximately 844 properties across 1 area of Scotland.

Glasgow 844 properties

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Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status Active
Incorporated
Company No. SP1840RS
Accounts Up to date
Directors
Avg. Tenure

FAQ

Has Elderpark Housing Association had any tribunal cases?
No, Elderpark Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Elderpark Housing Association?
First, raise your complaint directly with Elderpark Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.