Residential Management Group Limited has faced 2 tribunal cases since 2021, with 2 upheld or partially upheld (100.0%). Most recent: January 2022.
Cases Over Time
Outcomes
Complaint Types
Based on 2 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
2 of 2 cases (100.0%)
Notable Cases
The Tribunal previously found the factor in breach and issued a PFEO. This decision confirms the factor complied with the PFEO, so no further action was needed.
"The Tribunal has determined that the Factor has complied in full with the terms of the Property Factor Enforcement Order (“PFEO”) issued on 25 May 2021 therefore no further action is required."
The tribunal found the factor had breached the Code and proposed a PFEO. The PFEO was made and required the factor to pay each applicant £100. The factor subsequently complied with the order.
"The tribunal proposes to make a PFEO in respect of each application and proposes an order for payment would be made against the property factor in favour of each individual applicant in the sum of £100 ."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2022-01-14 | 20/2019 |
PFEO Complied | PFEO | £100 | Details |
| 2021-03-03 | 19/3399 |
PFEO Complied | PFEO | £500 | Details |
Data from Housing & Property Chamber. Cases decided since 2021..
Case Details
Click "Details" in the table above to jump to a case.
20/2019
2022-01-14
The tribunal found the factor had breached the Code and proposed a PFEO. The PFEO was made and required the factor to pay each applicant £100. The factor subsequently complied with the order.
"The tribunal proposes to make a PFEO in respect of each application and proposes an order for payment would be made against the property factor in favour of each individual applicant in the sum of £100 ."
19/3399
2021-03-03
The Tribunal previously found the factor in breach and issued a PFEO. This decision confirms the factor complied with the PFEO, so no further action was needed.
"The Tribunal has determined that the Factor has complied in full with the terms of the Property Factor Enforcement Order (“PFEO”) issued on 25 May 2021 therefore no further action is required."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: April 2026
- Next update: Monthly
We update quarterly. For the latest decisions, search the HPC directly →
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