Residential Management Group Scotland Limited

The homeowner complained about the property factor's conduct. The tribunal found that the matter had been settled and the homeowner abandoned the application, so the tribunal dismissed the case.

The homeowner complained about erroneous charges and inconvenience. The tribunal found in favor of the homeowner, ordering the property factor to pay £250, refund incorrect charges, and reissue invoices.

The homeowner complained about ongoing roof leaks and the property factor's handling of the issue. The tribunal found the factor had not breached the code of conduct, as they had arranged repairs, and dismissed the application.

The homeowner complained about incorrect insurance charges and lack of clear communication. The tribunal found the property factor failed to communicate clearly and transparently, causing confusion and distress, and ordered compensation.

The homeowners complained about the property factor's failure to comply with their duties, including financial issues and a notice of potential liability. The tribunal found the factor had taken action to comply with the proposed order, so no further order was needed.